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Product / Service Satisfaction
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How did you hear about this site?
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What is your age?
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13-18
19-25
26-35
36-50
Over 50
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What is your household income?
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Less than $10,000
$10,001 - $25,000
$25,001 - $40,000
$25,001 - $40,000
$40,001 - $70,000
$70,001 - $100,000
Greater than $100,000
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How often do you use our company?
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Every day
A few times a week
A few times a month
Rarely
This is my first visit
Product Name:
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Supplier (Site) - Not a webtradeX.com site:
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Product Code:
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Manufacturer:
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If you indicated that the customer service was poor or very poor, would you please indicate why?
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Would you please take a few minutes to describe why you are not satisfied with the product?
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Were you happy with the actual supplier of your item(s)?
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No
Not sure
Yes
Are you likely to change the actual supplier of your item (not our site) in the next 12 months?
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Yes I'm Certain to
There is high probability
Not sure
Not really likely
I'd never change
What are your favorite things about this product?
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Design
Quality
Cost
Features
Ease of use
Other, please specify:
How would you rate our products?
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Excellent
Good
Neutral
Poor
Comment
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What do you think that we as a service provider we need to focus / improve on?
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